National Campaign To #JoinTheTrials: Muscat’s New International Airport

The Operational Readiness trials at the new Muscat International Airport enter the last phase after successful completion of a series of internal technical, logistical and airport management operations among the internal stakeholders.

In the last stage of Operational Readiness, as part of the end user experience trials, the Oman Airports Management Company (OAMC) is all set to launch its national campaign, ‘Join The Trials’ for attracting the residents of Oman to join this exciting final stage of the project. This campaign is aimed at reviewing and assessing real time experience of customers and operations are in line with requirements. Speaking about conducting the advance trials with the public, Saud bin Nasser bin Said Al-Hubaishi, General Manager of Readiness, OAMC, says “Today, the new Muscat International Airport development is the largest project ever undertaken in the history of Oman. We are excited to be part of the journey and introduce the public to what we believe will be the gateway to opportunity.”

‘Join The Trials’ campaign will welcome over 17,000 members of Oman’s community to explore the new Muscat International Airport and participate in the public customer experience trials. Key stakeholders supporting the public roadshow and advance trials include the Ministry of Transport and Communications for investing and managing on infrastructure development project, Public Authority of Civil Aviation – PACA for developing a safe vibrant air hub, Royal Oman Police – ROP for maintaining airport security, and the national carrier Oman Air for making Muscat International Airport their international hub.

The trials with the involvement of the public will provide live assessment opportunity for the Trials Team. “Our mission, together with the support of the public, is to bring the best airport experience to life, to make it memorable for locals and expats alike. The trials are part of the vision ‘to be among the top 20 airports in the world by 2020’,” said Pablo Lorenz, Trials Manager, OAMC.

The system is also intended to test all systems and facilities, procedures and personnel under real operational conditions – which allows for a comprehensive analysis and mitigation of potential problems well in advance of the opening day. Once fully operational the new Muscat International Airport will have a capacity to handle 20 million passengers annually.

The General Manager of Readiness added: “Readiness Operations are conducted to ensure safe, smooth, trouble-free start of operations for your aviation facility or infrastructure project from day one– ensuring a smooth passenger and customer experience from the opening day. The trials system helps to integrate all airport stakeholders -handling agents, airlines, government authorities and agencies, service providers and vendors in the preparation and airport readiness process. This will also support the airport management and its stakeholders with the ability to establish new quality standards and parameters for operations and facility management.

Visit www.omanairportstrials.om to sign up and #JoinTheTrials today!